GENERAL CONDITION OF SALES
These General Conditions of Sale (“Conditions”) apply to all orders placed by customers (“you”) through the Elisam Store website (www.elisamstore.com) and are binding upon confirmation of your order. By placing an order, you agree to be bound by these Conditions.
2. Products and Availability
We strive to ensure that all products listed on the website are available for purchase. However, due to demand or other circumstances, product availability may change without notice. If an item is out of stock or unavailable after your order is placed, we will notify you and offer alternative options or a refund.
3. Order Process
To place an order, simply add items to your shopping cart, proceed to checkout, and provide the required payment and shipping information. An order confirmation will be sent to your email once your order is successfully placed. Please review all details before confirming your order. If you have any issues or questions regarding the order process, feel free to contact our customer service team.
4. Pricing
All prices displayed on the website are in [insert currency] and are inclusive of VAT unless otherwise stated. Prices do not include shipping fees, which will be calculated during the checkout process. We reserve the right to modify prices at any time, but the price applicable to your order is the one at the time of purchase.
5. Payment
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options available at checkout. You agree to provide valid and accurate payment information at the time of placing your order. Payments are processed securely, and your personal details will not be shared with third parties.
6. Shipping and Delivery
We offer various shipping methods, and delivery times vary depending on your location. Shipping fees are calculated during checkout. Once your order is dispatched, you will receive tracking details via email. Please note that shipping times may vary due to factors such as weather conditions or customs processing.
7. Returns and Exchanges
We want you to be satisfied with your purchase! If you’re not completely happy, you can return most items within 30 days of receipt. Items must be unused, in original packaging, and in resalable condition. To request a return or exchange, please contact our customer service team for instructions. For further details, refer to our Returns Policy.
8. Warranty and Liability
Our products are covered by a warranty as per applicable law. If you receive a faulty product, please contact us immediately so we can resolve the issue. Our liability is limited to the value of the purchased item, and we are not responsible for any indirect or consequential damages resulting from product use.
9. Customer Obligations
You agree to provide accurate and complete information when placing an order. It is your responsibility to ensure that all information provided, including shipping address and contact details, is correct. Elisam Store is not responsible for delays or issues caused by incorrect or incomplete information.
10. Force Majeure
Elisam Store shall not be liable for any failure or delay in the performance of its obligations due to causes beyond its reasonable control, including, but not limited to, natural disasters, strikes, war, or other unforeseen events.
11. Changes to the General Conditions of Sale
Elisam Store reserves the right to modify these General Conditions of Sale at any time. Any changes will be posted on this page, and the revised date will be indicated at the bottom. The updated Conditions will apply to all orders placed after the publication of the new version.
12. Governing Law and Dispute Resolution
These Conditions are governed by the laws of [insert country/state]. Any disputes arising from or related to these Conditions will be resolved in the competent courts