DATA PROTECTION
1. Introduction
Elisam Store is committed to protecting your personal data and ensuring your privacy is respected. This Data Protection Policy outlines how we collect, use, and safeguard your personal information when you visit our website (www.elisamstore.com) and interact with our services.
By using our website, you consent to the collection and use of your personal data in accordance with this policy.
2. Information We Collect
We collect the following types of personal data to process your orders and provide a better shopping experience:
- Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
- Payment Information: Credit card or other payment details (processed securely through payment gateways).
- Order Information: Products purchased, transaction details, and shipping information.
- Technical Information: IP address, browser type, device details, and usage data related to your visit to our website.
3. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, shipping updates, and promotions.
- To improve our website and customer experience.
- To send marketing communications, if you have opted in to receive them.
- To comply with legal obligations and enforce our terms and policies.
4. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Contractual necessity: To fulfill your orders and provide customer support.
- Consent: For marketing communications and other uses where you have given us explicit consent.
- Legal obligations: To comply with applicable laws and regulations.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
6. Sharing Your Information
We will not sell or share your personal data with third parties for marketing purposes without your consent. However, we may share your data with trusted third-party service providers, such as payment processors and shipping companies, who assist us in fulfilling orders. These providers are required to safeguard your personal data and only use it for the purposes for which it was provided.
We may also disclose your information if required by law or in response to legal requests from authorities.
7. Your Rights
You have the following rights regarding your personal data:
- Right to access: You can request a copy of the personal data we hold about you.
- Right to correction: You can update or correct inaccurate or incomplete data.
- Right to deletion: You can request that we delete your personal data under certain circumstances.
- Right to restrict processing: You can request that we limit the processing of your data in certain situations.
- Right to object: You can object to the processing of your data for direct marketing purposes.
- Right to data portability: You can request a copy of your personal data in a commonly used format.
To exercise any of these rights, please contact us using the contact details provided below.
8. Security of Your Information
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption (SSL/TLS) to protect sensitive data during transmission.
9. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. By using our website, you consent to the use of cookies. For more information, please refer to our [Cookie Policy].
10. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.
11. International Data Transfers
If you are located outside of [insert country], please be aware that your personal data may be transferred to and processed in [insert country or region]. We take appropriate steps to ensure your data is adequately protected in accordance with applicable data protection laws.
12. Updates to This Policy
We may update this Data Protection Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the revised date will be indicated at the bottom.
13. Contact Us
If you have any questions or concerns about how we handle your personal data, or if you wish to exercise your data protection rights, please contact us at:
Elisam Store